Blue Moose Lodge Jackson Hole

COVID-19 UPDATE

STAY SAFE, START LIVING

Your health is our utmost priority and concern. The Teton Private Residences team is committed to protecting the well-being of our guests and associates by providing a comfortable and safe environment for everyone who visits our residences. We are advancing our current best practices and making sure our teams take extra precautions to deliver a fulfilling and enjoyable travel experience.

Our team has diligently implemented all safety pr­ecautions recommended by the CDC and in accordance with state and county guidelines. Even so, it is impossible to eliminate all risks of exposure to infectious disease. If you have specific questions or concerns that are not addressed in the materials provided, please direct them to experience@noblehousehotels.com.

Due to our heightened safety measures, some facilities or services may not be available, but we are committed to making your stay as comfortable as possible.

Please continue reading about the enhanced processes and procedures we are upholding to create a happy and healthy environment for all to enjoy. Your peace of mind is important to us – if you have additional questions or concerns please reach out to us at TMLFrontDesk@tetonresorts.com or 307-734-7111.

For more information on COVID-19 and the latest national guidelines, please refer to the Centers for Disease Control and Prevention (CDC), the U.S. State Department’s page regarding COVID-19, or your local health authority.

Amenities Update

Guest Check-In: 4:00pm
Guest Check-Out: 11:00am
Pool*: 7:00am – 10:00pm
Spa*: Open Thursday – Saturday, 10:00am – 5pm
Fitness center*: Open daily 5:00am – 10:00pm
Restaurants & Bars*: Open daily (details below)

*Amenities are located offsite at Teton Mountain Lodge & Spa.

Wolf wearing a mask.

Mask Up!

Please keep your mouth and nose covered while in public spaces. County regulations require all people in Teton County to wear masks inside or in line for any retail or commercial business.

The inside of Teton Mountain Lodge.

Check-In

  • Upon arrival you will check-in to your private residence at Teton Mountain Lodge & Spa.
  • Plexiglass dividers installed at the front desk.
  • Contactless check-in available upon request.
  • Physical distancing required while in line.
  • Keycards are sanitized before each use.
  • Individual personal protective equipment (PPE) kits with disposable sanitizing wipes, gloves, disposable masks, and personal hand sanitizer are available by request.
Tetons in the sun.

Keeping Your Distance

We take social and physical distancing very seriously.

  • Seating in all public areas, pools, and lounges is positioned at least six feet apart.
  • We recommend that all guests strive to maintain at least six feet between themselves and others.
  • Social distancing is practiced by all associates on property.
  • All property outlets will comply with, or exceed, local or state mandated occupancy limits.

Stairwells and alternatives to elevators are clearly marked.

Someone putting on hand sanitizer.

PPE & Hand Sanitizer

  • Individual Personal Protective Equipment (PPE) kits containing disposable sanitizing wipes, gloves, disposable masks, and personal hand sanitizer will be available upon request.
  • Appropriate PPE is worn by all associates based on their role and responsibilities and in adherence to state or local regulations and guidance.
  • Gloves are worn by housekeeping and all other team members in direct contact with guests.
  • Hand sanitizer dispensers, touchless whenever possible, are placed at all guest and associate entrances and contact areas such as driveways, reception areas, hotel lobby, restaurant, meeting and convention spaces, elevator landings, pools, spa, and exercise areas.
  • Hand sanitizer supply levels are checked by staff on a routine basis.
Cleaning with gloves.

Housekeeping

  • Residences are thoroughly cleaned and disinfected upon departure.
  • For our guests’ safety, we have eliminated certain amenities such as magazines and menus.
  • Used linen is folded and bagged in each guest residence (staff never shakes towels or sheets in the room to avoid releasing any particles into the air).
  • Housekeeping leverages partnerships with national vendors on best cleaning practices, tools, and supplies. Ecolab Peroxide Multi-Surface Cleaner Chemical is utilized for sanitation on all hard and non-porous surfaces.
Spur restaurant bar.

Dining

As a Teton Private Residence guest, you have signing privileges at Spur, Bar Enoteca, and Il Villaggio Osteria.

Spur Restaurant & Bar
Located in Teton Mountain Lodge & Spa

  • Open daily for breakfast & dinner
  • Reservations required
  • Breakfast 7:00am – 10:00am
  • Dinner 5:00pm – 9:00pm

Bar Enoteca
Located in Hotel Terra Jackson Hole

Il Villaggio Osteria
Located in Hotel Terra Jackson Hole

  • Open daily for lunch 11:00am – 3:30pm, outdoor seating only
  • Daily happy hour with limited menu 3:30pm – 5:00pm
  • Nightly dinner service 5:00pm – 10:00pm, reservations required
  • Visit our website
Spa jacuzzi.

SpaTerre

Located in Teton Mountain Lodge & Spa

  • As a guest staying in a Teton Private Residence you enjoy access to SpaTerre
  • Open daily 10:00am – 5:00pm
  • Treatments are currently limited to massages and facials
  • Reservations required
  • Click here to request your treatment
Gym room.

Fitness Center

Located in Teton Mountain Lodge & Spa

  • Open daily 5:00am to 10:00pm.
  • Hand towels and all terry products are refreshed on a routine basis.
  • All equipment is spread out for physical distancing and is disinfected regularly by staff.
  • Free weights are disinfected on a consistent basis.
  • Yoga mats are cleaned by staff after each use.
  • Lockers (inside and out), benches, sinks, toilets, and showers are disinfected by staff routinely.
Misty heated outdoor pool in the snow.

Pools & Hot Tubs

Located in Teton Mountain Lodge & Spa

  • As a guest staying in a Teton Private Residence you enjoy access to swimming pools and hot tubs at Teton Mountain Lodge
  • Open daily 7:00am – 11:00pm with physical distancing restrictions in place

Activites

We understand that you want to experience more than your private vacation residence when you travel. We also know that venturing out looks a little different than it used to. These are our tips for making the most of Jackson Hole while also caring for your personal health and safety.

Skier on the mountain.

Skiing & Snowboarding

If you’re planning to hit the slopes while visiting Jackson Hole this winter, you must pre-purchase your lift tickets prior to arrival. The resort’s reduced capacity this winter means you need to purchase your tickets once you have booked your stay to ensure lift access on the dates you’re planning to ski.

Click here for details on Jackson Hole Mountain Resort’s winter operations.

Couple dog sledding.

Winter Activities

Beyond the best skiing and snowboarding in North America, there are many other winter activities available during your stay. While some activities may be limited or unavailable due to current restrictions, our concierge team is happy to help you plan the perfect Jackson Hole adventures including snowmobiling, winter wildlife safaris, and dog sledding.

Buffalo in the snow.

National Parks

Grand Teton and Yellowstone National Parks are open with limited services and facilities. Please call the Front Desk at Teton Mountain Lodge or visit the National Park Service websites at www.nps.gov/grte and www.nps.gov/yell for the latest updates on park operations.

Aerial view of Jackson Hole in the dark.

Jackson Hole Area

While you’re staying in Teton Village, we recommend making the most out of your visit with a trip to the Town of Jackson and around the valley. Currently restaurants, shops, and galleries are open with reduced capacity and restrictions in place to protect your health and safety.

ENHANCED CLEANLINESS STANDARDS

Our hotels use cleaning products and protocols which meet EPA guidelines and are approved for use and effective against viruses, bacteria and other airborne pathogens. We are working with our vendors, distribution partners and suppliers to ensure an uninterrupted supply of these cleaning supplies and necessary PPE.

Your peace of mind is important to us – if you have additional questions or concerns please reach out to the Front Desk at
tmlfrontdesk@tetonresorts.com or 307-201-6066.

For more information on COVID-19 and the latest national guidelines, please refer to the Centers for Disease Control and Prevention (CDC), the U.S. State Department’s page regarding COVID-19, or your local health authority.

ASSOCIATE & GUEST HEALTH CONCERNS

  • Our associates have clear instructions on how to respond swiftly and report all presumed cases of COVID-19 on property to local health officials.
  • Associates are instructed to stay home if they do not feel well and are trained on how to handle encountering guests or associates exhibiting any symptoms of COVID-19.
  • If we are alerted to a presumptive case of COVID-19 at the property, we will work with public health officials and follow their recommended actions.

Teton Private Residences

3385 Cody Lane
Teton Village, WY 83025
(307) 201-6070